Warranty Information

Last Updated: 12/06/2024

Thank you for choosing MimoShine. We stand behind the quality of our products and provide the following warranty to ensure your satisfaction.

1. Warranty Coverage

• Duration: MimoShine offers a 90-day Limited Warranty from the date of purchase for all products sold directly through our website mimoshine.com.
• Scope: This warranty covers defects in materials and workmanship under normal use. During the warranty period, we will repair or replace, at our discretion, any product that proves to be defective.

2. What is Not Covered

• Normal Wear and Tear: This warranty does not cover normal wear and tear, cosmetic damage, or issues arising from regular use.
• Misuse: Damage resulting from misuse, abuse, neglect, accident, improper maintenance, or unauthorized repair or modification.
• Environmental Damage: Damage due to exposure to harsh conditions like extreme heat, cold, water, or chemicals not recommended for the product.
• Third-Party Products: Products or accessories not manufactured by MimoShine or alterations made by third parties.
• Software Issues: This warranty does not cover software, including any software updates or upgrades that affect the product's functionality unless explicitly stated.

3. Claim Process

• Proof of Purchase: To make a warranty claim, you must present proof of purchase, such as a receipt or order confirmation number from MimoShine.
• Contact Us: Please contact our customer support at to initiate a warranty claim. Include your contact information, proof of purchase, a description of the issue, and photos if applicable.
• Return Authorization: After review, we will provide you with return instructions, including a Return Merchandise Authorization (RMA) number. Products returned without an RMA may not be accepted.
• Shipping: You are responsible for the cost of shipping the product back to us for warranty claims unless the defect is confirmed by our service team before return.

4. Warranty Service

• Repair or Replacement: We will either repair the defective part or replace the product with an equivalent or similar product at our discretion.
• Time Frame: While we aim to process warranty claims as swiftly as possible, please allow up to 30 days for repair or replacement from the time we receive the defective product.

5. Limitations

• Warranty Transfer: This warranty is non-transferable and extends only to the original purchaser.
• Geographical Limitation: This warranty is valid only for products purchased and used within the United States.
• Exclusion of Consequential Damages: In no event shall MimoShine be liable for any incidental or consequential damages for breach of any express or implied warranty on this product.

6. Implied Warranties

• Any implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to the duration of this express warranty.

7. Legal Rights

• This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

8. Changes to Warranty

• MimoShine reserves the right to change this warranty policy at any time. Any changes will be reflected on this page with the updated “Last Updated” date.

9. Contact Information

• For questions about this warranty or to make a claim, please contact us at:
  • Contact Page: Contact us Here
  • Address: MimoShine, 4 W Palisade Ave #1128, Englewood-NJ 07631

We appreciate your business and strive to ensure your satisfaction with our products. Thank you for choosing MimoShine.